Who we are

Our history

Sharing the mission of exceeding client expectations

It all started in 2005 with the belief that drive and determination are at the core of sales success and that impressive reps lead to impressive results. As a small Canadian contract sales organization, Impres was launched with the clear mission to exceed client expectations – to be impressive in everything we do. We recognized early that embracing technology would provide our reps with a competitive advantage and so we began building proprietary tools where we saw opportunity to maximize productivity. From day one, we listened attentively to our partners' needs and worked closely with them to fine tune our services. Laser focused and never to be out-worked, our evolution was guided by our partners' needs and a resistance to ever say “no”. The result: partnerships that last decades, best-in-class services, technologies that maximize productivity and unmatched flexibility to adapt to changing partner needs.

Impres today

Fast forward to today and Impres has established a ‘Next Generation’ commercial partnership model that time and again exceeds expectations by delivering executional excellence. Our unique structure and processes have set a new outsourcing standard and we continue to evolve at an unmatched pace. As good as today is, we know tomorrow can be better and so we wake up pushing the limits of how we can offer value to our partners.

We listen attentively to our partners' needs

We execute with purpose and precision

We are committed to continual improvement year over year

We share an unwavering dedication to our partners' success

We adapt and evolve, with agility built into our corporate DNA

We thrive on overcoming challenges

Our leadership team

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Will Berrouard

President

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Tiana DiMichele

VP Business Development

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Nicholas Skutovich

VP Sales Operations

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Lindsey Boivin

VP Human Resources

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Lori Hazelwood

VP Sales

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Nicholas Rothernel

Senior Director of Finance

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Stephane Legault

Sales Director

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Lindsay Reed

Sales Director

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Oudris Laker

Sales Director

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Tanya Hackenbroch

Sales Director

Trusted By Top Organizations

Celebrating Excellence in Our Workplace

Our achievements reflect our dedication to a strong culture of excellence and integrity. We empower teams and individuals across our organization to remain agile, consistently driving success and innovation.

  • 2026

    #47 in Best Workplaces™ in Canada (100-999 employees)

  • 2026

    Best Workplaces™ with Most Trusted Executive Team 

  • 2026

    Best Workplaces™ for Inclusion

  • 2026

    Best Workplaces™ for Mental Wellness 

  • 2025

    #55 in Best Workplaces™ in Canada (100-999 employees)

  • 2025

    Best Workplaces™ with Most Trusted Executive Team

  • 2025

    Best Workplaces™ in Health Care

  • 2025

    Best Workplaces™ for Inclusion

  • 2025

    Best Workplaces™ for Mental Wellness 

  • 2025

    Best Workplaces™ in Ontario

  • 2024

    Best Workplaces™ in Health Care

  • 2023

    #38 in Best Workplaces in Canada™ (100-999 employees)

  • 2023

    Best Workplaces™ in Health Care

  • 2023

    Best Workplaces™ for Women

  • 2022

    #42 in Best Workplaces™ in Canada (100-999 employees)

  • 2022

    Best Workplaces™ in Health Care 

  • 2022

    Best Workplaces™ in Ontario 

  • 2022

    Best Workplaces™ for Hybrid Work 

  • 2022

    Best Workplaces™ for Professional Development 

  • 2022

    Best Workplaces™ for Women

  • 2022

    Best Workplaces™ for Today's Youth 

  • 2021

    Best Workplaces™ in Healthcare

  • 2021

    Best Workplaces™ for Mental Wellness

  • 2021

    Best Workplaces™ for Today's Youth

  • 2021

    Best Workplaces™ in Ontario

Celebrating Excellence in Our Workplace

Our achievements reflect our dedication to a strong culture of excellence and integrity. We empower teams and individuals across our organization to remain agile, consistently driving success and innovation.

  • 2026

    #47 in Best Workplaces™ in Canada (100-999 employees)

  • 2026

    Best Workplaces™ with Most Trusted Executive Team 

  • 2026

    Best Workplaces™ for Inclusion

  • 2026

    Best Workplaces™ for Mental Wellness 

  • 2025

    #55 in Best Workplaces™ in Canada (100-999 employees)

  • 2025

    Best Workplaces™ with Most Trusted Executive Team

  • 2025

    Best Workplaces™ in Health Care

  • 2025

    Best Workplaces™ for Inclusion

  • 2025

    Best Workplaces™ for Mental Wellness 

  • 2025

    Best Workplaces™ in Ontario

  • 2024

    Best Workplaces™ in Health Care

  • 2023

    #38 in Best Workplaces in Canada™ (100-999 employees)

  • 2023

    Best Workplaces™ in Health Care

  • 2023

    Best Workplaces™ for Women

  • 2022

    #42 in Best Workplaces™ in Canada (100-999 employees)

  • 2022

    Best Workplaces™ in Health Care 

  • 2022

    Best Workplaces™ in Ontario 

  • 2022

    Best Workplaces™ for Hybrid Work 

  • 2022

    Best Workplaces™ for Professional Development 

  • 2022

    Best Workplaces™ for Women

  • 2022

    Best Workplaces™ for Today's Youth 

  • 2021

    Best Workplaces™ in Healthcare

  • 2021

    Best Workplaces™ for Mental Wellness

  • 2021

    Best Workplaces™ for Today's Youth

  • 2021

    Best Workplaces™ in Ontario

Celebrating Excellence in Our Workplace

Our achievements reflect our dedication to a strong culture of excellence and integrity. We empower teams and individuals across our organization to remain agile, consistently driving success and innovation.

  • 2026

    #47 in Best Workplaces™ in Canada (100-999 employees)

  • 2026

    Best Workplaces™ with Most Trusted Executive Team 

  • 2026

    Best Workplaces™ for Inclusion

  • 2026

    Best Workplaces™ for Mental Wellness 

  • 2025

    #55 in Best Workplaces™ in Canada (100-999 employees)

  • 2025

    Best Workplaces™ with Most Trusted Executive Team

  • 2025

    Best Workplaces™ in Health Care

  • 2025

    Best Workplaces™ for Inclusion

  • 2025

    Best Workplaces™ for Mental Wellness 

  • 2025

    Best Workplaces™ in Ontario

  • 2024

    Best Workplaces™ in Health Care

  • 2023

    #38 in Best Workplaces in Canada™ (100-999 employees)

  • 2023

    Best Workplaces™ in Health Care

  • 2023

    Best Workplaces™ for Women

  • 2022

    #42 in Best Workplaces™ in Canada (100-999 employees)

  • 2022

    Best Workplaces™ in Health Care 

  • 2022

    Best Workplaces™ in Ontario 

  • 2022

    Best Workplaces™ for Hybrid Work 

  • 2022

    Best Workplaces™ for Professional Development 

  • 2022

    Best Workplaces™ for Women

  • 2022

    Best Workplaces™ for Today's Youth 

  • 2021

    Best Workplaces™ in Healthcare

  • 2021

    Best Workplaces™ for Mental Wellness

  • 2021

    Best Workplaces™ for Today's Youth

  • 2021

    Best Workplaces™ in Ontario